Seat
Marc Jover Gomà
Digital Platforms Manager
JustEat
Enrique David Fernández
Data & Business Intelligence Director
Endesa
Jorge Honorio Domínguez
Head of Phone Channel
Port de Barcelona
Ana Bernabeu
Directora de Personas
Correos
Sergio González Rumbao
Responsable de Unidad Gestión de Clientes
Correos
Beatriz González López
Directora Comercial
Elsa Punset
Escritora y filósofa
Caixabank
Eva Abella
Gerente de Cultura, Igualdad y Diversidad
Securitas Direct
Francesco Nenna
Director de Customer Experience
Homeserve
María López Garrido
Customer Experience Manager
BancSabadell
Marta Amo
Contact Center, sales & Marketing Applications Director
Telefónica
Víctor Ruiz
Organisation Development & New Ways of Working Lead
ING
Andrés Ortega
Head of Employee Experience
BSM
Laura Agüera
Directora corporativa Atención al Cliente
PcComponentes
Luis Adelo
CRO & User Experience Manager
CaixaBank
Ramón García
Gerente Virtaula CaixaBank
Caixabank
Teresa Ordoñez
Directora operaciones Contact Center
Auara
Antonio Espinosa de los Monteros
CEO
Sage
Javier Gallardo
Customer Experience Senior Manager
Sage
Blanca Moraleda
VP Customer Services & Customer Experience Iberia
