Edición

2020

Todos nuestros

Ponentes

ING
Andrés Ortega

Head of Employee Experience

Employee Experience

BSM
Laura Agüera

Directora corporativa Atención al Cliente

PcComponentes
Luis Adelo

CRO & User Experience Manager

Customer Experience

CaixaBank
Ramón García

Gerente Virtaula CaixaBank

Employee Experience

Caixabank
Teresa Ordoñez

Directora operaciones Contact Center

Customer Service

Auara
Antonio Espinosa de los Monteros

CEO

Inspiration Day

Sage
Javier Gallardo

Customer Experience Senior Manager

Customer Experience

Sage
Blanca Moraleda

VP Customer Services & Customer Experience Iberia

Customer Experience

?

?

?