Banco Sabadell
Emilio Pascual
Director de employee experience
AEC
Marta Villanueva
Directora General
AEERC
María Luisa Merino
Directora
Customer Relationship Day
Desigual
Juan de Mora
Director de People First
Bankia
Carlos Monserrate
Director Desarrollo Comercial
Gas Natural Fenosa
Mercè López
Responsable de Política y Metodología CX
Habitissimo
Lidia Nicolau
People, Happiness & Culture Director
Smartcex
Agustí Molías
CEO
Schibsted Spain
Herènia Casas
Customer Experience Manager
Securitas Direct España
Pablo Abraham Herrera
Customer Experience PM
CaixaBank
Marta Fina
Directora del Área de Calidad y Experiencia de Cliente
Volkswagen
Pedro Mateos
Customer Experience and Digital Transf. Director
Wallapop
Sonia Ferrón
Customer Service Manager
Customer Relationship Day
Face to face Wallapop - Securitas
Securitas
Pablo Gallego
Customer Service Manager
Customer Relationship Day
Face to face Wallapop - Securitas
Contact Center
Teresa Ordóñez
Directora de operaciones
Customer Relationship Day
RACE Asistencia
Belén Yome
Directora de operaciones
Customer Relationship Day
Cooltra
Jordi Tomàs
CMO
Customer Relationship Day
