Edición

2019

Todos nuestros

Ponentes

UDON
Gemma Vidal

Directora Relaciones Humanas

Employee Experience

Securitas Direct
Patricia Recio

Project Manager EE

Employee Experience

Mars Iberia
Albert Ros

Supply Chain Director

Employee Experience

Telepizza
Alicia Salcedo

Chief People Office

Employee Experience

Lead to Charge
Xavier Marcet

CEO

Employee Experience

Smartcex
Agustí Molías

CEO

Customer Experience

EVO Banco
José Enrique Pérez

Resp. Innovación Digital, Big Data y CRM

Customer Experience

IKEA Ibérica
Ramón Ramos

Customer & Mkt Intelligence

Customer Experience

Asociación Pallapupas
Angie Rosales

Fundadora y Directora

Customer Experience

EDP
Lucía González – Pola

Resp. Experiencia de Cliente

Customer Relationship

Vueling
Rodolfo Oliveira

Head Customer Experience

Customer Relationship

Atrápalo
Helena Perelló

CCO

Customer Relationship

RENFE
Ana Mª Cano

Gerente Atención al Cliente

Customer Relationship

BSM
Jordi Haro

Cap d'Atenció al Client

Customer Relationship

Fira de Barcelona
Javier de Ramon

Director de Marketing

Customer Relationship

El Congreso

En imágenes